Malaysia's Communications and Multimedia Commission (MCMC) blocked an estimated 3.04 billion suspicious text messages and 2.5 billion scam calls between January 1, 2022, and June 30, 2026, in cooperation with telecommunications providers [1, 2, 3, 4]. Over 190,000 mobile and fixed lines identified as sources of suspicious texts were terminated during this period.
From January to June 2026 alone, MCMC requested removal of 13,122 deepfake-related posts on social media, with 12,353 (94%) successfully taken down by service providers [5, 6]. Simultaneously, from January 2022 through mid-2026, authorities requested removal of 275,787 scam-related contents such as fake accounts and impersonations, with 262,293 posts (95%) removed [5, 6].
On June 1, 2026, the Risk Mitigation Code came into force, requiring clear labeling of AI-generated or manipulated content [5, 6]. The same day, Malaysia implemented a ban on social media account registrations for users under 16, though platforms have asked for more time to comply fully. Communications Minister Datuk Seri Fahmi Fadzil said, "We see good signs from these platforms. They want to make sure they do not misunderstand what is intended and have asked for more time. We have granted it" [2].
Since September 1, 2024, directives have been enforced to block prohibited content in text messages, including hyperlinks and requests for personal information, strengthening digital safeguards [1, 3]. MCMC also received and processed 158 complaints related to scam call activities—including impersonation of government officers—through the Consumer Redress Portal from January to early July 2026 [1, 2, 3, 4].
Between January 2022 and June 2026, MCMC investigated 574 cases of false online content under Section 233 of the Communications and Multimedia Act. The commission prosecuted 23 cases; 12 resulted in fines totaling RM79,000. Additionally, 31 cases were compounded, collecting RM1.22 million in fines, and 84 warning letters were issued for false online content. One offender received a six-month prison sentence after failing to pay a fine [5, 6].
Communications Minister Datuk Seri Fahmi Fadzil highlighted MCMC's close collaboration with the police (PDRM), stating, "MCMC works closely with PDRM through actions such as requesting the removal of social media content, blocking websites and providing technical support, including the provision of information and digital forensic analysis to assist investigations" [4]. He added, "MCMC also takes regulatory and enforcement action under the Communications and Multimedia Act 1998 and Online Safety Act 2025" [2].
The public is encouraged to report suspected false or fraudulent content to service providers and authorities. Victims of financial fraud should contact the National Scam Response Centre hotline at 997 immediately [1, 3, 4].
