The Independent Police Conduct Commission (IPCC) has received 1,635 public complaints against police officers from the start of its operations in 2023 up to July 24, 2026 [1, 2, 3, 4]. Of these complaints, 844, or 76%, have been resolved during this period [1, 2, 3, 4].
In 2026 alone, 372 new complaints were lodged as of July 24 [1, 2, 3, 4]. The largest category of complaints involves complainants not receiving any feedback or response after they lodged reports with the police. Home Minister Datuk Seri Saifuddin Nasution Ismail said, "The highest number of complaints involves complainants not receiving any feedback on reports they lodged against the police. But it is important to understand how the IPCC functions. It receives all complaints, but they are categorised accordingly. If a complaint contains elements of corruption, the IPCC will refer it to the Malaysian Anti-Corruption Commission (MACC)" [3].
The IPCC has opened 22 investigation papers as of July 24, including 5 initiated in 2026. Out of these, 11 investigations have been completed and the other 11 remain ongoing [1, 2, 3].
Some unresolved complaints include cases where complainants are dissatisfied with investigation outcomes or still receive no feedback from authorities [1, 2, 3, 4].
On July 26, Dang Wangi police chief confirmed the detention of 12 officers suspected of extorting RM2 million from a Vanuatu national. Home Minister Saifuddin Nasution stated, "The fact that the police arrested, detained and took action is a clear message that PDRM will not tolerate misconduct at all, even among its own personnel" [2, 3, 4].
To raise awareness about complaint procedures, IPCC complaint posters will be displayed nationwide at police information counters [1, 2, 3, 4].
Home Minister Saifuddin Nasution Ismail held a press conference on July 27 to discuss the IPCC complaint data and witnessed the handover of these complaint posters to relevant authorities [1, 3, 4].
