Malaysia's Human Resources Ministry unveiled three new initiatives to support gig workers, including an e-complaint portal and programs valued at RM130 million on May 23, 2026 [1]. The announcement took place at the Grab Partner Appreciation Ceremony in Sungai Buloh, where nearly 1,000 e-hailing drivers and delivery riders gathered [2, 1].
The Economic Resilience Package (Pace) was allocated RM20 million to provide financial support to gig workers such as e-hailing drivers and delivery riders [2, 1]. The AI MyMahir programme, valued at RM110 million, aims to equip gig workers with artificial intelligence and technology-related skill training to enhance their career prospects [2, 1].
The e-complaint portal was created following approval of the Gig Workers Act 2025 to give workers easier access to information on employment rights and social protection, along with a structured mechanism to file complaints [2, 1]. Additional support includes technical training through ADTEC under the Labour Department and job placement opportunities via the MYFutureJobs platform operated by the Social Security Organisation (Perkeso) [2, 1].
Human Resources Minister Datuk Seri R. Ramanan said, "The welfare and future of gig workers continue to be a priority for the government through various new initiatives focusing on social protection, upskilling and career development opportunities" [2]. He noted the measures show governmental commitment to strengthening protections for gig workers, including p-hailing drivers and delivery riders (as stated in a Mandarin quote attributed to 拉玛南) [1].
The initiatives focus on providing social protection, financial resilience, career development, and skills enhancement for gig economy workers [2, 1]. The combined funding for the Economic Resilience Package and AI MyMahir totals RM130 million [2, 1].
