Malaysia's Department of Environment (DOE) officially denied issuing, publishing, or verifying a viral infographic titled "Ranking Kebersihan Negeri Malaysia 2024" that has been widely shared on social media and messaging platforms [1, 2, 3]. The DOE stated it never released any official statement, report, or response regarding the ranking purportedly shown in the infographic [1, 2, 3].

The DOE urged the public not to believe, share, or use the unverified infographic as an official reference without confirmation from the department. "Members of the public are also advised not to believe, disseminate or share unverified information, as it may mislead others and create misunderstandings about the actual facts," the DOE said [1].

According to the department, spreading such unverified information could mislead the public and damage trust in official environmental data and management [1, 2, 3]. The DOE emphasized that all official statements, reports, statistics, infographics, announcements, and communications are published only through its six official channels: the DOE website, Facebook (@JabatanAlamSekitar), Instagram (@jabatanalamsekitar), X (@jasmalaysia), TikTok (@jas_malaysia_official), and YouTube (@JabatanAlamSekitar) [1, 2, 3].

The department warned it takes misuse of its name, logo, or corporate identity seriously and will pursue legal action against those spreading misleading information using DOE's identity [1, 2, 3]. The DOE reiterated its commitment to provide information that is accurate, authentic, transparent, and credible in line with its environmental protection responsibilities. "The DOE remains committed to ensuring that all information conveyed to the public is accurate, authentic, transparent and credible, in line with its responsibilities as the authority responsible for the management and protection of the country’s environment," the department said [2].

On July 7, 2026, the DOE officially issued a statement denying any association with the viral 2024 state cleanliness ranking infographic [2, 3]. The public is expected to continue verifying information through the DOE's designated official channels.