Carousell partnered with SPX Express, the logistics arm of Sea, to simplify delivery for sellers and buyers across Singapore [1, 2]. Sellers can now choose between free doorstep pick-up or dropping off parcels at over 500 SPX collection points islandwide [1, 2]. The delivery fees for buyers start at SGD 1.80, among the lowest available on the platform in Singapore [1, 2].
The new service includes label-less shipping, allowing sellers to write the tracking number directly on parcels and show a barcode on the Carousell app at SPX drop-off points [1, 2]. Both buyers and sellers can track deliveries in real time within the Carousell app using the tracking number [1, 2]. If sellers opt for doorstep pick-up but are not at home, parcels can be left at secure locations [1, 2].
Some SPX service points accept larger parcels, enabling shipment of bulkier items via this option [1, 2]. Users praised the delivery flexibility and lower costs as motivating factors to list and complete transactions on Carousell. User Sharon Foo said, "Being able to choose between a nearby drop-off point or a doorstep pick-up makes it easier to send things out without having to plan much" [1]. A Chinese user, 符小雪, said the ability to select drop-off points or schedule pick-ups is "both time-saving and convenient" [2].
SPX Express director Hoirul Hafiidz said the integration allows users to select convenient options like home pick-up or nearby drop-off, saving time and ensuring peace of mind [2]. Carousell's Chief Business Officer Vishal Salunkhe highlighted the rise in secondhand goods use as not only cost-effective but also a more sustainable buying and selling model [2].
The partnership was announced on May 28, 2026, launching label-less shipping and free doorstep pick-up for sellers in Singapore [2]. The service is now active, giving users more affordable, streamlined delivery solutions across the city.
