RTM's RTMKlik streaming platform experienced a technical disruption during the first half of the France-Senegal World Cup match at 3 a.m. on June 17, 2026, affecting viewers across Malaysia [1, 2, 3, 4]. Many users encountered difficulties accessing the live stream or saw a "video unavailable" message, preventing smooth viewing of the match [1, 2, 3, 4].
The broadcaster attributed the outage to an unforeseen technical issue. RTM said its technical team and technology service providers acted immediately in the early morning hours to restore the streaming service [1, 2, 3, 4].
RTM issued a formal apology, stating, "RTM fully understands the disappointment of football fans who had been looking forward to the match. We greatly appreciate the patience, support, and feedback given throughout the period of disruption" [2]. The broadcaster's director underscored the same message in Chinese to convey understanding and thanks to viewers [3].
RTM serves as the official Malaysian broadcaster for FIFA World Cup 2026 and is committed to airing all 104 matches, including 94 live broadcasts and 10 delayed telecasts [2, 3, 4]. The broadcaster said it is continuously upgrading its infrastructure and digital systems to reduce the risk of similar interruptions in future broadcasts [1, 2, 3, 4].
In the match, France defeated Senegal 3-1, powered by two goals from Kylian Mbappé and a goal from Bradley Barcola [2].
RTM will continue its coverage of the tournament, with the next scheduled broadcast to air according to the official FIFA World Cup 2026 schedule.
